Public Administration
Mehdi Kheir Andish; Gholam Reza Shakeri Navaei; Abdolreza Ghanizadeh; Amin Bazyar
Volume 4, Issue 2 , April 2016, , Pages 117-136
Abstract
The fifth season of countrywide service management deals with the usage of information technology and administrative service. In this law, executive agencies obliged to present their operable processes and work method electronically aiming at activities' efficiency, service quality improvement, expedition ...
Read More
The fifth season of countrywide service management deals with the usage of information technology and administrative service. In this law, executive agencies obliged to present their operable processes and work method electronically aiming at activities' efficiency, service quality improvement, expedition and facilitation presenting services to citizenship and also struggle to create information infrastructures and performing issues based on information technology in administrative services. For the present, several years is passing over executing the law and its effectiveness pathology is necessary. Present research was accomplished aiming at pathology of the effectiveness of countrywide service management law in information technology and administrative service department. The research is an applied research and a survey descriptive one in terms of purpose. The research statistical universe included staff employees at ministry of economy and finance with bachelor's degree and higher. Sample size was determined by Morgan table. To gather data, a questionnaire, designed by the researcher, was used and its reliability was confirmed by Cronbach's Alpha. Data analysis was done through confirmatory factor analysis and one-sample t-test. Results showed that information technology and administrative services application have improved service quality, information quality, information usage, process fulfillment and organization's flexibility. In addition, executing countrywide services law causes services quality improvement at the first priority and process fulfillment improvement at the last priority.
Fattah Sharif Zadeh; Amin Bazyar; Akhtar Tirjoo
Volume 2, Issue 1 , January 2015, , Pages 7-28
Abstract
The present study aimed to evaluate the impact of organizational culture on organizational effectiveness in the intervention of professional ethics Guarantee Fund of Iran's exports. This article purpose is practical, given the nature of the description, and the method is survey.Statistical society includes ...
Read More
The present study aimed to evaluate the impact of organizational culture on organizational effectiveness in the intervention of professional ethics Guarantee Fund of Iran's exports. This article purpose is practical, given the nature of the description, and the method is survey.Statistical society includes all employees of the Export Guarantee Fund of Iran, Tehran (140) people. A questionnaire was used to collect data.The questionnaire has 37 questions and answers package, has been the whole five-item Likert. Cronbach's alpha coefficient was used to validate the questionnaire (96%) was obtained as a result of this calculation. And for analysis of structural equation modeling techniques were used. The results show that there is a significant positive relationship between organizational culture and professional ethics and effectiveness of the organization. The results show that there is no significant positive relationship between cultural-ideological (as one of the dimensions of organizational culture), and the effectiveness of the organization. The dominant culture, culture is hierarchical. In relation to professional ethics as a moderating variable, it can be concluded that all the factors affecting professional ethics, but compliance with laws and scientific standards, the rate of roughly the same relationship between organizational culture and organizational effectiveness modulate.
